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existing Websense users who wish to migrate from an older version to the appliance at version 7.6.1Included in the notes are descriptions of two new deployment options, installation tips, and known issues.
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Appliance version 7.6.1 is available as an ISO image on the Downloads page of the Websense Web site.
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The release introduces two new deployment options for the appliance, as described in these notes. The firstboot script has been updated, to enable you to choose the new options, if desired. The Appliance Manager has also been updated, to enable you to configure the new deployment options.Web Security Gateway and Email Security Gateway modules running on the appliance are unchanged from v7.6.0 modules running on the v7.6.0 appliance. Therefore:
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Appliances at v7.6.1 are fully compatible with Websense v7.6.0 appliances. They can coexist in a network and communicate well with each other.
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Appliances at v7.6.1 are also fully compatible with Websense v7.6.0 software modules running off the appliance, such as the TRITON Unified Security Center, Data Security components, Filtering Service, Network Agent, Policy Server, Log Server, and so forth.
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No off-appliance software is included in this release. Download and use the v7.6.0 or 7.6.0.1 installers for all off-box components.
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Websense Web Security v7.6.0 [V5000 G2 only.] Operates in stand-alone mode or integrated with Microsoft ISA/TMG; Cicso ASA/PIX; or Citrix Presentation Server.
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Websense Web Security v7.6.0 + Email Security Gateway / Anywhere v7.6.0 [both V5000 G2 and V10000 G2] Web Security on this appliance operates in stand-alone mode or integrated with Microsoft ISA/TMG; Cicso ASA/PIX; or Citrix Presentation Server.
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Email mode
Email Security Gateway / Anywhere v7.6.0
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Web and Email mode
Web Security v7.6.0 + Email Security Gateway / Anywhere v7.6.0
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Web mode
Web Security Gateway / Anywhere v7.6.0
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Email mode
Email Security Gateway / Anywhere v7.6.0
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Web and Email mode
Web Security v7.6.0 + Email Security Gateway / Anywhere v7.6.0 or
Web Security Gateway / Anywhere v7.6.0 + Email Security Gateway / Anywhere v7.6.0A single V5000 G2 Recovery Image supports all deployment options available for that model. A single V10000 G2 Recovery Image supports all options available for the V10000 G2 model.Websense V-Series appliance version 7.6.1 is available to both new customers and customers migrating from earlier software or appliance releases.If you deploy multiple V-Series appliances, v7.6.0 and v7.6.1 can be used together in the same network, for sites running Web Security Gateway / Anywhere. Do not intermix v7.6.1 appliances in a network with Websense software or appliance versions prior to v7.6.0.Until a later version is released, new appliances are shipped with v7.6.1 pre-installed. Download and use the TRITON manager installer for v7.6.0.1 to set up essential Windows components and optional components, as needed. See the Getting Started Guide for details.
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Alternatively, you can migrate data from any 7.6.0 module that is also installed on a 7.6.1 appliance using the Web or Email module backup file from 7.6.0.
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The full appliance migration process is available to V-Series appliance customers currently on version 7.6.0.
V-Series appliance users on version 7.5 who wish to migrate to version 7.6.1 must first upgrade the appliance to version 7.6.0. For upgrade instructions to v7.6.0, see Upgrading V-Series Appliances to v7.6.
Users of appliance v7.5.4 can restore only the policy configuration to v7.6.1. For further information, refer to the Knowledge Base article.The following migration instructions apply only to migrations from v7.6.0. If your version is older, you must first migrate to v7.6.0.Existing customers with a MyWebsense account can download the software package as an ISO image directly from the Websense Web site.For instructions on how to perform a backup and restore on an appliance, refer to the document Backup and Restore FAQ: How do I back up and restore V-Series appliances.
4. Perform a fresh install of appliance v7.6.1. (Begin with the primary appliance if you have multiple Websense appliances.)
a. Insert the recovery DVD into the appliance. If installation does not start automatically, select Start > Run and then choose setup.exe.
5. Multiple deployment only: Reconnect secondary appliances to the primary appliance:
a. Multiple deployment only: All backup files should be restored one-by-one in the same sequence as the backup. For off-box components, be sure to restart all services after restoring the appliances.For instructions on how to restore an appliance from a backup file, refer to the Websense Appliance Manager Help: Restoring a backup file.For more information about upgrading the V-Series appliance, visit the Upgrade Center on the Websense Web site.
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Websense Web Security v7.6.0 [V5000 G2 only.] Operates in stand-alone mode or integrated with Microsoft ISA/TMG; Cicso ASA/PIX; or Citrix Presentation Server.
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Websense Web Security v7.6.0 + Email Security Gateway / Anywhere v7.6.0 [both V5000 G2 and V10000 G2] Web Security on this appliance operates in stand-alone mode or integrated with Microsoft ISA/TMG; Cicso ASA/PIX; or Citrix Presentation Server.The firstboot script has been updated, to enable you to choose one of the new options, if desired. Select the security mode when you run the firstboot script. The security mode cannot be changed simply by running firstboot again. Instead, you must reinstall the Recovery Image and then re-run firstboot.The Appliance Manager has also been updated, to enable you to configure the new deployment options.When configuring V-Series appliances that use interfaces P1 and P2, set P1 (eth0) and P2 (eth1) in different subnets. Assigning a different subnet for different network interfaces enables Web and email traffic for each interface to be managed separately.For example, if you want to use an HTTP proxy server port that is different from the default port (8080), be sure to check the ports list first, to avoid conflict with ports already in use by the V-Series.If you want to examine log files for Network Agent in Appliance Manager, be sure to turn on Network Agent logging in the TRITON™ - Web Security console first. To do this, log on to TRITON - Web Security and navigate to the Settings > Network Agent > Global page. Then scroll down to Additional Settings to enable logging of protocol traffic and specify a logging interval.
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When Policy Broker is run on a V-Series appliance (configured as the Full policy source), all Policy Servers that point to that Policy Broker (configured as User directory and filtering) must be installed on V-Series appliances as well. You cannot install and run Policy Servers on off-box machines and point them to a Policy Broker that runs on an appliance. This configuration is not supported.However, you can run Policy Server on multiple appliances (User directory and filtering mode) and point these appliances to a Policy Broker running either on or off an appliance.
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Interface bonding enables your site to share the load under one common identity, with multiple adapters load-balancing under a single IP address. This is also known as link aggregation or trunking.If you have implemented interface bonding, but do not see load balancing working as expected, the problem may be resolved by configuring your switch to disable flowcontrol send. For information on how to disable flowcontrol send, refer to the hardware manufacturer's help files.
The flowcontrol issue affects customers who use the load-balance mode. Customers who use the hot-standby mode, or other interface bonding mode, will not encounter this issue.This tip applies only to sites running Web Security Gateway Anywhere. In a deployment with multiple Policy Server appliances, use the Websense Web Security Gateway Anywhere subscription key for the policy source appliance (the Policy Server that connects to Sync Service), and use a Web Security Gateway subscription key for all other appliances. Otherwise, you receive superfluous hybrid filtering alerts.Routes can be imported via a plain text file. How invalid entries are handled depends on the type of invalid data.If a route specifies an invalid port (one that does not exist on the appliance), an error displays and no routes are added.If a route specifies an invalid IP address, that route is not added, while properly formed entries are added.A list of known issues for V-Series appliance v7.6.1 is available to customers with a current MyWebsense account.If you are not currently logged in to MyWebsense, the links above take you to a login prompt. Log in to view the list.